Shipping & Delivery

At Mocroz, we’re committed to providing you with a seamless shopping experience from start to finish. Once your purchase is confirmed, we swing into action, meticulously crafting and swiftly dispatching your order. Here’s what you can expect:

Order Processing

• Crafting & Dispatching: Our dedicated team works diligently to process your order promptly. On average, this process takes about 3 to 7 business days.
• Notification: We’ll keep you informed every step of the way. Expect a notification via WhatsApp when your product is ready, along with an estimated delivery time.

Shipping Methods

We partner with reputable shipping companies to ensure timely delivery of your order. While delivery times may vary depending on your specific location, we strive to provide reasonable estimates.

Personalized Delivery Experience

• Location Verification: To ensure smooth delivery, expect a call from our shipping company. They’ll double-check your location and coordinate a delivery time that aligns with your availability.
• Convenience: We understand the importance of convenience. That’s why we’re committed to ensuring your order arrives at a time that’s most convenient for you.

Stay Connected

Have questions about your order or delivery? Our customer support team is here to assist you every step of the way. Feel free to reach out to us for any assistance or inquiries.

At Mocroz, your satisfaction is our top priority. Shop with confidence knowing that your order is in good hands.